Is it possible for a provider to refuse to disclose information even if an authorization is present?

A provider can refuse to disclose information even if an authorization is present, particularly in cases where the provider believes that releasing the information could be detrimental to the patient’s health or safety. Healthcare providers have an ethical responsibility to protect their patients, and in certain situations, they may deem it necessary to withhold information that could cause harm, manipulate treatment decisions, or lead to adverse effects for the patient.

Additionally, there are circumstances dictated by law or policy where a provider may have grounds to deny disclosure, even if authorization has been given. For instance, if the information pertains to a patient's mental health that may not be safe for the patient to process or if the request for disclosure is in conflict with legal statutes regarding sensitive information, the provider may choose not to comply with the request. Therefore, a provider's discretion in such matters is recognized and supported by regulations and ethical guidelines.